Setup guide
Everything you need to get your Magic Uploader Xtreme sending your CPAP data to SleepHQ on its own, every night, with nothing to press.
Before you start
The box holds the Magic Uploader Xtreme and a USB-C cable. Two of the four things below are yours to supply, so it is worth having them to hand before you take your CPAP machine apart.
And the USB-C cable it comes with.
Something to plug that cable into. The Magic Uploader Xtreme does not come with one.
There is none in the box either, so if your machine already has one in it, that is the card to use.
To run the SleepHQ app. The whole setup happens there.
Step 1 of 5
Download the SleepHQ app on your phone or tablet then sign in or create a free account.
Scan with your phone’s camera to go straight to the SleepHQ app in your app store.
Google Play and the Google Play logo are trademarks of Google LLC.
Step 2 of 5
Push your SD card all the way into the slot on the Magic Uploader Xtreme. If your CPAP machine already has a card in it, take that one out and use it. We recommend formatting the SD card before using it in a Magic Uploader Xtreme so you have a clean slate for your uploader to work from.
Step 3 of 5
Connect one end of the USB-C cable to your Magic Uploader and plug the other end into a USB power source. Leave the uploader out of your CPAP machine for now. The light flashes green quickly while it starts up, then settles into a slow blue flash. Slow blue means it is ready to be set up.
Step 4 of 5
Tap the button belowScan the QR code below to open the SleepHQ app and set up your MUX. Make sure you have Bluetooth enabled on your phone or tablet.
Scan with your phone’s camera to open setup in the SleepHQ app.
Can’t scan the QR code? In the app, tap the More tab, then Devices & Accessories, then Connect a Magic Uploader Xtreme.
When it is done the light goes solid green, then flashes yellow quickly while it reads your SD card.
If the app says setup failed, tap Try Again and re-enter the password. Wi-Fi passwords are case sensitive, and a wrong one is by far the most common reason this step does not work.
If your network is hidden and is not in the list, tap Other Network… and type its name in yourself.
Step 5 of 5
Wait for the MUX to flash slow purple, then insert it into your CPAP machine’s SD card slot. The lights will flash quickly, then go solid green once it’s all connected.
If you are using an SD card extender to plug the MUX into your CPAP machine, plug the MUX into the extender first then plug the extender into your CPAP machine’s SD card slot. Once the lights are solid green you can reconnect your CPAP machine’s water chamber if you needed to remove it to access the SD slot.
Optional
Open the SleepHQ app on your phone or tablet. Go to the More tab then tap Devices & Accessories. Look for your Magic Uploader Xtreme and tap the Configure button. Tap the Add O2 Ring button and follow the prompts.
You can always do this step later if you don’t want to connect your O2 ring right now.
That is the last thing you have to do. From now on your Magic Uploader Xtreme uploads your data by itself, every night, with nothing to press and no card to carry to a computer.
The lights
The Magic Uploader Xtreme has two lights: one for the uploader and one for its network connection.
How the uploader itself is getting on.
Whether it can reach SleepHQ.
Two things that are not faults
Both are the uploader working as designed.
Both lights are deliberately dim. They are meant to be readable in a dark bedroom rather than to light one, so in daylight you may have to look straight at them.
They go dark while you sleep. On machines that write to the card as you sleep, as ResMed’s do, both lights go dark while a therapy session is running and come back on when it ends. Löwenstein and Philips machines only save at the end of the session, so on those the lights stay on all night. That is not a fault either: turn on Sleep Mode, on the uploader’s own page in SleepHQ, and the lights stay off the whole time the uploader is in your machine.
Need a hand?
If a step will not work or a light is telling you something that is not on this page, the most common questions are answered in the Help Center, and you can message or email us from there.
Not sure SleepHQ reads your machine? The supported devices page lists every CPAP it reads today.
Join for free
Step 1 needs a SleepHQ account. A free one is all the Magic Uploader Xtreme asks for, and it takes a minute to make.
