Help Center
Find quick answers to common questions, access reference materials, or reach out if you need further assistance. We're here to help!
Questions & answers
Have questions? We’ve got answers!
Whether you’re new to SleepHQ or looking for more details, you’ll find helpful answers to your questions below.
What CPAP machines are compatible with SleepHQ?
- ResMed
- Series 9 (eg S9), Series 10 (eg AirSense 10), Series 11 (eg AirSense 11)
- Philips Respironics
- DreamStation 1, DreamStation 2
- Fisher & Paykel
- SleepStyle, ICON Auto
- Löwenstein
- prisma SMART, prisma20A
That is the short answer. See every supported CPAP model, the machines we do not support yet, and which of them the Magic Uploader can fetch automatically.
Can I use SleepHQ on a mobile device?
Yes! Our cloud based platform can be used on any device with a browser. You can also use the native iOS app on iPhone and iPad, and the native Android app on all Android devices.
How does SleepHQ connect to my CPAP machine?
You can manually upload the data files from your CPAP machine into SleepHQ, or you can use the SleepHQ Magic Uploader to automatically transfer your data.
What other devices can I connect?
You can optionally connect additional devices such as the SleepHQ O2 Ring Pro to monitor your SpO2 throughout the night. Please note only SleepHQ branded devices are compatible.
Does it work with other wearables?
SleepHQ is compatible with all wearables that write sleep stage data to Apple Health or Google Health. If your wearable writes to Apple Health, you can connect and sync the data using the SleepHQ iOS app; if it writes to Google Health, you can do the same with the SleepHQ Android app.
Is my data secure?
All SleepHQ data is encrypted both at rest and in flight ensuring your data is completely secure at all times.
Can I connect my data with my doctor or sleep specialist?
Yes. With SleepHQ, you have a number of options to share data. If your doctor or sleep specialist is registered with a SleepHQ clinical account they will be able to give you a custom link to connect directly.
If your sleep specialist does not currently use SleepHQ, you can create a share link that can be emailed directly to them. All they need to do is click the link to view your full high resolution data.
API reference
For technical users and developers who want to build integrations with the SleepHQ platform, you can access our REST API documentation from the link below.
Get in touch
Still need help? Don’t worry, we’re here for you. Send us a message and we’ll get back to you within two business days.
Tell us your SleepHQ account email and which CPAP machine you use — it saves a round trip.
Can’t see the message form? Email support instead.
Thanks — that’s on its way.
We’ll get back to you within two business days. If it is urgent, email support@sleephq.com.
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