Terms Of Service
Automatically Renewing Subscriptions
Your Subscription term may vary, for example, with monthly or annual automatic renewal terms (a “Subscription Term”), as described in the course of your transaction. Your Subscription will automatically renew for additional Subscription Terms as long as your Subscription continues until you cancel it or we suspend or stop providing the Subscription in accordance with our terms. Unless otherwise indicated by us, you will be charged at the beginning of, each renewal term.
You may cancel your Subscription at any time. Your cancellation will take effect at the end of the current Subscription Term. In the event, you cancel your Subscription, note that we may still send you promotional communications about SleepHQ , unless you opt-out of receiving those communications by following the unsubscribe instructions provided in the communications.
No Refunds on Subscriptions or products. When you cancel a Subscription, you cancel only future charges for your Subscription. You will not receive a refund for the current Subscription Term you paid for, but you will continue to have full access to that Subscription until the end of that current Subscription Term. At any time for any reason, we may provide a refund, discount, or other consideration (“credits”) to some or all of our users. The amount and form of such credits, and the decision to provide them, are at our sole and absolute discretion. The provision of credits in one instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide credits in the future.
From time to time, we may offer free trials of certain Subscriptions for specified periods of time without payment. If we offer you a free trial, the specific terms of your free trial will be provided in the marketing materials describing the particular trial. Once your free trial ends, your account will revert to the free plan unless you choose otherwise. You cancel your subscription anytime within the billing menu.
We reserve the right to adjust pricing for our Paid Services & any price changes will take effect following notice to you.
Payments & Billing
SleepHQ subscriptions are processed securely by our billing partner Stripe. You authorize SleepHQ to charge your chosen payment method for the Paid Services. By providing a payment method that we accept, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your purchase (including any applicable taxes and other charges). If the payment method cannot be verified, is invalid or is otherwise not acceptable, your Paid Service may be suspended or cancelled.
Please note that if you accept a promotional offer or make changes to your Paid Services, the amount billed may vary. It may also fluctuate due to changes in applicable taxes or currency exchange rates. You authorize us (or our third-party payment processor) to charge your payment method for the corresponding amount.